Department of Food, Supplies and Consumer Affairs of Delhi Government turned into the first representing body to make this extraordinary stride by making a Facebook page to address individuals' complaints and questions about the working of proportion offices and Fair Price shops in Delhi.
The Facebook page was dispatched around a month once more; from that point forward it has gotten in excess of 4,000 complaints, inquiries and proposals from the apportion card holders over the city. Till now, over twelve fair price shop managers have been busy by the department in the course of the most recent one month focused around the complaints got from individuals on its Facebook page.
"A show-reason notice was served to the fair price shop managers against whom complaints were registered. In the wake of issuing a notice, fine has been forced against over twelve shop managers," said S.s. Yadav, secretary-cum-commissioner (Food Supplies and Consumer Affairs).
As indicated by the authorities, here is the rundown of larger part of complaints which are subjected as
- Timing of opening / closing of Ration shops.
- Cleanliness issues.
- Charging more cash than the rates affirmed by the government.
- Status and Delivery of the new food.
Separated from the complaints and issues, the Facebook page likewise imparts most recent news and redesigns identified with Food and Supplies Distribution in the capital. In a compass of one month, the department has possessed the capacity to contact more than 52,000 individuals through the posts on the page.
"It is truly empowering that the apportion card holders, who are from lower-income groups and helpless family units, have utilized the Facebook page as a part of big numbers and give helpful insight into the working of the fair price shops and proportion offices over the city," an authority said. With a slogan: 'Aapka Rashan, Aapka Haq' (Your Ration, Your Entitlement), this page is a venture for a decent cause launched by Delhi Government throughout today's customer who is more mindful and generally educated.
Besides, the apportion card holders can likewise post their issues on the authority Whatsapp account with mobile number 8800950480.